CM Commerce (by Campaign Monitor)

AI-Powered Email Marketing & Automation for E-Commerce

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Overview

CM Commerce is an AI-powered email marketing platform built for e-commerce brands looking to increase conversions, personalize customer interactions, and automate retention campaigns effortlessly.

Unlike **Mailchimp, which caters to general email marketing, or Klaviyo, which is deeply embedded into Shopify, CM Commerce focuses on increasing revenue through pre-built automation workflows, abandoned cart recovery, and AI-powered product recommendations.

Key Features

 - Pre-Built Email Automation Workflows: Includes welcome emails, abandoned cart recovery, and post-purchase follow-ups for e-commerce brands.

- AI-Powered Personalization: Uses customer purchase history and behavior to deliver real-time product recommendations.

- Customer Reviews & Social Proof Integration: Automates review requests and dynamically includes user-generated content in emails.

- Advanced E-Commerce Integrations: Works with Shopify, WooCommerce, BigCommerce, Magento, and more.

- Abandoned Cart Recovery: Sends automated follow-ups via email and SMS to re-engage lost customers.

- Customizable Email Templates: Offers drag-and-drop email builders optimized for mobile and high-converting designs.

- Multi-Channel Marketing: Supports email, SMS, and social proof automation for stronger engagement.

- A/B Testing & Analytics: Provides data-driven insights to optimize email performance and boost conversions. 

Pricing

 - No Free Plan: CM Commerce does not offer a free plan but provides a 14-day free trial.

- Starter Plan: Begins at $9/month, offering basic automation, transactional emails, and review collection.

- Growth Plan: Starts at $29/month, adding abandoned cart recovery, AI-driven recommendations, and SMS marketing.

- Enterprise Plan: Custom pricing for high-volume businesses requiring advanced analytics and API integrations.  

Pros

 - AI-Powered Email Personalization: Dynamically recommends products based on browsing and purchase behavior.

- Built-In Social Proof & Reviews: Automates review collection and integrates user-generated content into emails.

- Seamless E-Commerce Integrations: Works natively with Shopify, WooCommerce, and other platforms.

- Pre-Built Automation Workflows: Saves time with ready-to-use email sequences for retention marketing. 

Cons

 - No Free Plan: Unlike Mailchimp, CM Commerce requires a paid subscription.

- Limited Beyond E-Commerce: Best for online stores—less suited for service-based businesses.

- Customization Requires Setup: Some advanced automation workflows require initial configuration. 

Who is it best for?

 - E-Commerce Brands & Online Retailers: Ideal for businesses focused on increasing repeat purchases and conversions.

- Shopify, WooCommerce, & Magento Users: Best for seamless integration with major e-commerce platforms.

- Subscription-Based & Direct-to-Consumer (DTC) Brands: Great for building customer loyalty and engagement. 

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